Delivering your goods
Embroidered items: Add an additional 10 days.
Despatch time for each item is written on the page for that item.
For most items this is 1-3 days.
How will your order be delivered?
Any item over 1kg is delivered by courier on next day delivery within
the UK excluding Islands and Northern Ireland. Delivery can take 48hrs
during busy periods
You choose where you want your purchase delivered
We deliver to an address of your choice, WORK or HOME. Please select an
address where someone will be available to sign for the package. You can
enter a different shipping and billing address.
Where do we deliver?
We deliver to the UK and Europe. We do not deliver to anywhere
else.
We email you when we despatch your goods
On despatch, we will send you a notification email alerting you to the
DATE OF DESPATCH.
When will you receive your goods?
Mainland UK orders are usually despatch by courier on a next day service.
Small items are sometimes sent by Royal Mail and can take up to 3 days.
European orders go by road freight and take up to 7 days from date of
despatch.
Please allow up to additional 10 working days for
embroidered items.
Please ensure that someone will be available at the delivery address.
If you are not certain someone will be there please use a work address
or a friend's for delivery.
Change of Delivery Address
Where an order has been despatched and the customer requires a change
of delivery address, there is a £14.00 plus VAT charge to the customer
for this service. Which is the cost to us charged by the delivery courier
company.
Delivery on special items for businesses
We provide prompt delivery and the most efficient turn-around possible
on bespoke items for business customers, such as towels with company logos,
woven and printed towels. Please contact us with your requirement for
more details of delivery times.
Generally all items featured on the websit are in Stock.
However on the rare occasion when we are out of stock you will be advised
accordingly. An invoice and receipt will be sent out with every order.
If you have any queries regarding delivery please contact us
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